1-Return Policy:

Jangomall allows product return as per the following criteria.

  • Any product on Promotion or Discount , Especially Footwear Shall not be returned or replaced.
  • پروموشن یا ڈسکاؤنٹ پر کوئی بھی پروڈکٹ، خاص طور پر جوتے واپس یا تبدیل نہیں کیے جائیں گے
  • You can find return & replacement by using “my account” jangomall.com/myaccount
  • The return will be applicable within 7days of delivery.
  • Reverse Pickup will be applicable in Lahore in 3-4 days.
  • Used & damaged products will not be accepted.
  • Product original packing will not be damaged.
  • Serial & Batch numbers will be checked at the time of pickup.
  • The product will not be acceptable with missing or fake accessories.
  • Bank account required for return transaction at the time of return accepted.
  • We will proceed with your payment through a Bank cheque or online transfer within 7 working days after return acceptance.
  • 6% Amount shall be deducted at credit card payment incase of refund.
  • The return will be applicable on all products except Edible Products.

2-Replacement & Warranty policy:

We also offer a replacement as per the following criteria.

  • Size
  • Color
  • Fabric issue in Fashion
  • Footwear and Clothing products.
  • Software, Operations & technical issues in mobile phone, laptop, and electronic items.
  • If any product is with the company or brand warranty than, it will proceed through the warranty card direct to a customer service center.

 3-Order Cancelation:

We accept order cancelation within the same days of purchase. You can cancel your order through “My account”